Understanding the insurance claims process for Hail and Storm Damage

Dealing with storm or hail damage can be stressful, but Triton Exteriors is here to guide you every step of the way. From the initial inspection to final repairs, our goal is to make the process clear, simple, and stress-free — while ensuring your property is restored to the highest standard.

Making an Insurance Claim for Hail or Storm Damage?

When storm damage strikes, navigating the insurance process can feel overwhelming. Triton Exteriors makes it simple. Our team guides you through every step, from the initial inspection to meeting with your insurance adjuster and completing the final repairs. We handle the details so you can focus on getting your home or business back to normal quickly and confidently.

Step 1: Free Property Inspection

Before filing any insurance claim, schedule a free property assessment with one of our professional inspectors. We carefully evaluate your roof, siding, gutters, and other exterior elements for hail or storm damage and document everything.

Why it matters: A professional inspection ensures you only file a claim when necessary, avoiding unnecessary complications or denied claims.

Step 2: Detailed Damage Report

After the inspection, we provide a comprehensive report that includes:

  • Photos of all damaged areas
  • Recommended repairs

This report gives you a clear picture of your property’s condition and can be submitted directly to your insurance company if needed.

Step 3: Filing the Claim

If a claim is warranted, we guide you through the filing process and provide support to ensure your claim is accurate and complete. This includes:

  • Meeting with insurance adjusters if needed
  • Explaining insurances repair estimates
  • Answering any questions about the scope of work

Step 5: Repairs & Renovation

Once the claim is approved, our experienced crews complete the necessary repairs with care and precision. We ensure your property is restored to looking even better than before! 

Peace of Mind: With Triton Exteriors, you’re backed by industry-leading warranties on roofing and siding, plus our hands-on, family-run approach.

Have questions?

We know that navigating an insurance claim can feel confusing. However, experts at Triton Exteriors are here to walk you through every step, answer your questions, and make the process as smooth as possible. Whether you need help understanding your coverage or scheduling a free inspection, our team is just a call away.

Frequently Asked Questions

No worries — we’re here to help! Even if your initial claim is denied, that doesn’t always mean the process is over. If our inspection shows there’s legitimate storm or hail damage, Triton Exteriors will stand by your side and help you reassess, document, and advocate for the compensation you deserve. Our goal is to make sure your property is fully restored to its pre-storm condition — and that you’re treated fairly every step of the way.

Every insurance claim is different, but most storm or hail damage claims take about two to four weeks from the initial inspection to final approval. The overall timeline depends on your insurance company’s responsiveness, the severity of the damage, and the weather conditions at the time.

At Triton Exteriors, we work closely with you — and your insurance adjuster — to keep the process moving smoothly and efficiently. Our goal is to ensure your claim is handled quickly, accurately, and with as little stress as possible so your property can be restored without unnecessary delays.

Absolutely! If your home or business needs immediate attention to remain safe or prevent further damage, Triton Exteriors offers prompt emergency repair services. Whether it’s storm, hail, or wind-related damage, our team can quickly secure your property, address urgent issues, and schedule a full inspection to determine the next steps for permanent repairs.

It’s not required, but we always recommend being present if possible. That way, our inspector can walk you through any areas of concern and answer questions in real time. If you can’t be there, no problem — we’ll provide a detailed photo report and review our findings with you afterward.

Yes! Even though your insurance company may provide recommendations, you have the legal right to choose your own licensed contractor. Working with Triton Exteriors means partnering with a trusted, local storm restoration expert who will ensure the work meets both insurance standards and your expectations.

In most cases, storm-related claims are considered “Acts of God” and should not directly raise your rates. However, each insurance provider is different. We recommend checking with your agent for specific details — and we can help you discuss your claim if needed.

Schedule a free estimate!

Project Manager

James Evans

James was born and raised in Buffalo, MN, and now lives in St. Cloud with his wife and two kids. Coming from a construction family, he’s been around the industry his whole life — and we’re proud to have him as part of the Triton Exteriors team. James takes pride in helping homeowners and businesses bring their exterior renovation dreams to life, ensuring every project is handled with care, communication, and craftsmanship.

Sales Manager

Austin Miller

Originally from Baton Rouge, Louisiana, Austin brings southern charm and a strong commitment to customer service to the Triton Exteriors team. He and his wife now call Monticello, MN home, where they live with their two dogs and one cat. Outside of work, Austin enjoys spending time with family and friends, watching sports, and connecting with the community. He’s passionate about helping homeowners and businesses find the right solutions for their exterior renovation needs — always with honesty, care, and attention to detail.

Marketing Manager

Carley Cranston

I am the person behind the content. I manage our online presence by creating engaging content and connecting with our audience on social media to build brand awareness and recognition. I love being creative and getting to show our current and potential clients what we have to offer.

Project Manager and Sales

Billy Cranston IV

I oversee projects from start to finish, ensuring everything stays on track and runs smoothly. I also work directly with clients through sales. I understand your needs and help you find the right solutions. I love making sure our clients feel supported every step of the way.

Office Manager

Emily Cranston

I am the one that answers your calls! My responsibilities include answering calls, scheduling appointments, coordinating with customers on projects, preparing invoices, and managing permit applications. I enjoy keeping things organized and making sure everything runs smoothly for both our team and our clients.

CEO

Bill Cranston III

As the owner of the company, I’m deeply involved in every aspect of our work. From overseeing projects on site to meeting with clients and guiding our team, I take pride in staying connected to the day-to-day operations. My goal is to ensure every project is completed with the highest quality, while building lasting relationships with the people we work with.